service research

Customer experience Research Paper

How to create the best experiences you can create: Maximise value through co-creation & technology

The selling of experiences has become increasing important in the travel and tourism sector. With…

barbaraneuhofer02/07/2017

Customer experience Research Paper

Experiences of the 21st Century: The Era of ‘Technology Enhanced Tourist Experiences’

We have seen an increasing interest in customer experiences in recent years. Companies are seeking ways…

barbaraneuhofer29/10/2016

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How to create the best experiences you can create: Maximise value through co-creation & technology

Experiences of the 21st Century: The Era of ‘Technology Enhanced Tourist Experiences’

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