Professor. Speaker. Coach. Trainer.
Nov 2016-present
FH-Professor in Experience Design
Senior Lecturer I Head of Experience Design I Masters Programme Coordinator
Department of Innovation and Management in Tourism
Salzburg University of Applied Sciences, Austria
Core responsibility: Responsible for Experience Design research and teaching theme; Masters programme coordination; Leading, designing and teaching units; Masters supervision; Research, publications and projects; Conference participation and organisation; Project acquisition and management; Public speaking at conferences and events; Professional, media and public engagement;
2014-2016
Lecturer in Tourism and Hospitality Management
Faculty of Management
Bournemouth University, UK
Core achievements: Hospitality masters programme leadership; Leading, designing and teaching units; Implementation of innovative (technology-enhanced and co-creation) learning methods; Masters and PhD supervision; Student welfare support; Research and publications; Bid writing and projects; Conference organisation; Public speaking at conferences and events; Speaking with media and press; Professional and public engagement;
2011-2015
PhD Researcher
BU eTourismLab
Bournemouth University, UK
Core achievements: Independent research project on Technology-Enhanced Tourism Experiences; Development and Management of eTourismLab Website; Blogging; Delivery of industry reports and presentations; Organisation of academic, industry and public engagement events; Teamwork and Management of eTourismLab Membership;
2011-2013
Guest Lecturer
School of Tourism
Bournemouth University, UK
Core achievements: Development and delivery of lectures eTourism Strategies, Customer Journey; Experience Economy and Co-Creation; Technology-Enhanced Tourism Experiences;
2010-2011
Researcher & Accreditation
Salzburg University of Applied Sciences, Austria
Core achievements: Project leadership usability and feasibility studies; FFG applications and projects start to end; Project partner acquisition and conduction; Leadership small research projects; Support congress organisation ; Qualitative and quantitative statistical data analysis EuRegio Project ; Team strategic development of research processes and individual development of research manuals; Project management of the accreditation of the International Executive Master Hospitality Management, Vietnam;
2009-2011
Internship, Researcher & Project Leader Re-Accreditation Process
Programme Innovation and Management in Tourism
Salzburg University of Applied Sciences, Austria
Core achievements: Project leadership usability studies; Project acquisition and conduction; Leadership research team; Congress organisation; Statistical data analysis INTERREG Project; Strategy development of research process and manuals;
Core achievements: Project Management Re-Accreditation Process; Academic Programme Development; Design Revised Curriculum; Management Government Proposal Application Process; Management Accreditation Team;
2004-2009
International Work Experience in the Hospitality Industry
2008-2009 Restaurant Bei Bruno, Eugendorf, Austria: Acccounting
2007 Hotel Parco San Marco ****S, Porlezza, Italy: Receptionist
2006 Hotel Europa St. Moritz****, St. Moritz, Switzerland: Front Office Trainee
2005 Hotel Parco San Marco****, Porlezza, Italy: Commis de rang
2004 Hotel Bristôl*****, Salzburg, Austria: Commis de rang