value

Research Paper

Co-creating Personalised Experiences in the Context of the Personalisation-Privacy Paradox

Can tourists' privacy be affected in the highly personalised experience economy we are currently living…

barbaraneuhofer03/02/2021

Research Paper

How does customer co-creation increase revenues in hotels?

"Over the past decade, co-creation has gained wide attention in academia and practice. Customers centricity plays a…

barbaraneuhofer04/04/2018

Experience Design Research Paper

Value co-creation and co-destruction in connected tourist experiences

Did you notice that travel and tourist experiences changed? Have you realized that technologies nowadays…

barbaraneuhofer18/12/2017

Customer experience Experience Design Research Paper

A Typology of Technology-Enhanced Tourism Experiences

Experiences represent the essence of the tourism industry. In recent years, consumers have been increasingly…

barbaraneuhofer04/12/2017

Experience Design Research Paper

Technology Enhanced Destination Experiences

Experiences are transforming. A widespread concept in the tourism industry is the creation of experiences…

barbaraneuhofer27/11/2017

Research Paper

Innovation through Co-Creation: How can we co-create in tourism?

The behavior of consumers and tourists has changed. From the idea of only buying products,…

barbaraneuhofer20/11/2017

Experience Design Research Paper

Experience, Co-Creation and Technology: Issues, Challenges and Trends for Technology Enhanced Tourism Experiences

Consumers are increasingly striving for experiences. They search for unique and memorable experiences, as…

barbaraneuhofer13/11/2017

Customer experience Research Paper

How to create the best experiences you can create: Maximise value through co-creation & technology

The selling of experiences has become increasing important in the travel and tourism sector. With…

barbaraneuhofer02/07/2017

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Co-creating Personalised Experiences in the Context of the Personalisation-Privacy Paradox

Technology Enhanced Destination Experiences

Experience, Co-Creation and Technology: Issues, Challenges and Trends for Technology Enhanced Tourism Experiences

How to create the best experiences you can create: Maximise value through co-creation & technology

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