Barbara Neuhofer’s publications

If you like to get an overview of my research areas, click here: Areas of Expertise

You can see my publications listed below to download and access on various channels.

Publication Profiles

Journal Articles

Neuhofer, B. and Dulbecco, M.L. (2024). The phases of self in transformative tourism experiences. Annals of Tourism Research. (*under review).
Neuhofer, B., Celuch, K. & Rihova, I. (2024) The future of transformative events: An event leaders’ perspective. International Journal of Contemporary Hospitality Management.
Celuch, K. and Neuhofer, B. (2024) Transformative Event Experiences: A Visual In-Situ Study of Change. Current Issues in Tourism.[Google Scholar]
Celuch, K. and Neuhofer, B. (2023) Towards Transformative Event Experiences: State of the Art and Future Research. Event Management.[Google Scholar]
Neuhofer, B. (2024) Transformative Experience Integration: A Conceptual Analysis. Service Industries Journal (under review).
Dieteren, N. & Neuhofer, B. (2024). Transformative Event Experiences: A Multi-Stakeholder Value Co-Creation And Co-Destruction Perspective. Event Management (under review)
Dieteren, N. & Neuhofer, B. (2024). Transformative Experience: Exploring The Role of Experience Facilitators. The Service Industries Journal (under review)
Chevtaeva, E., Neuhofer, B., Egger, R. and Rainoldi, M. (2024) Travel while working remotely: A topological data analysis of
well-being in the remote work trips experience.
Journal of Travel Research, 63(2), pp. 466-480.
[PDF][Google Scholar]
Neuhofer, B., Egger, R., Yu, J. and Celuch, K. (2021). Designing Experiences in the Age of Human Transformation: An
analysis of Burning Man
. Annals of Tourism Research, 91.
[PDF][Google Scholar]
Grundner, L. and Neuhofer, B. (2021). The Bright and Dark Sides of Artificial Intelligence: A Futures Perspective on
Tourist Experiences.
Journal of Destination Marketing and Management, p. 19.
[PDF][Google Scholar]
Neuhofer, B., Magnus, B. and Celuch, K. (2020). The Impact of Artificial Intelligence on Event Experiences: A Scenario
Technique Approach.
Electronic Markets. pp. 601-617.
[PDF][Google Scholar]
Neuhofer, B., Celuch, K. and To, L. (2020). The Psychological Dimensions of Transformative Festival Experiences.
International Journal of Contemporary Hospitality Management. 32 (9), pp. 2881-2901.
[PDF][Google Scholar]
Simon, O., Neuhofer, B. and Egger, R. (2020). Human-Robot Interaction: Conceptualising Trust in Frontline Teams
through LEGO® Serious Play®.
Tourism Management Perspectives, p. 35.
[PDF][Google Scholar]
Sarlay, S. and Neuhofer, B. (2021) Sharing economy disrupting aviation: Travelers’ willingness to pay. Tourism Review, 76(3), 579-593.[PDF][Google Scholar]

Femenia-Serra, F. and Neuhofer, B. (2018) Smart Tourism Experiences: Conceptualisation, Key Dimensions And Research Agenda. Journal of Regional Research, 42: 129-150.

[PDF][Google Scholar]

Femenia-Serra, F., Neuhofer, B. and Ivars-Baidal, J. (2018) Towards a conceptualisation of smart tourists and their role within the smart destination scenario. The Service Industries Journal. doi.org/10.1080/02642069.2018.1508458.

[PDF][Google Scholar]
Tu, P.,  Neuhofer, B. and Viglia, G. (2018) When co-creation pays. Stimulating engagement to increase revenues. International Journal of Contemporary Hospitality Management, 30:4, 2093-2111.[PDF][Google Scholar]
Camilleri, J. and Neuhofer, B. (2017) Value Co-Creation and Co-Destruction in the Airbnb Sharing Economy. International Journal of Contemporary Hospitality Management, 29: 9, 2322-2340.[PDF][Google Scholar]
Johnson, A. and Neuhofer, B. (2017) Airbnb – An Exploration of Value Co-Creation Experiences in Jamaica. International Journal of Contemporary Hospitality Management, 29:9, 2361-2376.[PDF][Google Scholar]
Varkaris, E. and Neuhofer, B. (2017) The influence of social media on the consumers’ hotel decision journey. Journal of Hospitality and Tourism Technology, 8 (1): 101-118.[PDF][Google Scholar]
Neuhofer, B. and Rainoldi, M. (2016) Experience Economy und Digitalisierung im Tourismus: Was wir brauchen sind unvergessliche Erlebnisse. Tourismus Wissen Quarterly. October (6): 259-262.[PDF][Google Scholar]
Neuhofer, B. (2016) An Exploration of the Technology Enhanced Tourist Experience. Doctoral Dissertation Summary. European Journal of Tourism Research, 12: 220-223[PDF][Google Scholar]
Neuhofer, B., Buhalis, D. and Ladkin, A. (2015) Smart technologies for personalized experiences: a case study in the hospitality domainElectronic Markets – The International Journal of Networked Business, 25 (3): 243-254.[PDF][Google Scholar]
Neuhofer, B., Buhalis, D., Ladkin, A. (2014) A Typology of Technology-Enhanced Tourism Experiences. International Journal of Tourism Research, 16(4): 340-350.[PDF][Google Scholar]
Neuhofer, B., Buhalis, D., Ladkin, A. (2012) Conceptualising technology enhanced destination experiences. Journal of Destination Marketing & Management, 1(1–2): 36-46.[PDF][Google Scholar]

Book Chapters

Neuhofer, B. and Grundner, L. (2023). Destination Design der Zukunft: Digitale, smarte und nachhaltige Erfahrungen. In: Pechlaner, H., Erschbamer, G., and Olbrich, N. Destination Design. Springer.[PDF][Publisher]
Neuhofer, B. (2023). Experience Design für spirituelle und sakrale Landschaften. Z-Informationen Zisterzienser Stift
Zwettl. Juni 2023
. Magazine contribution.
[PDF][Publisher]
Neuhofer, B. (2022). Experience design. In: Buhalis (Ed.) Encyclopedia of Tourism Management and Marketing. Edward Elgar Publishing.[PDF][Publisher]
Neuhofer, B. and Buhalis, D. (2021). Experience Design in the Smart Tourism Destination. In: Sharpley, R. (Ed.) Handbook
of the Tourist Experience
, Routledge, pp. 616-629.
[PDF][Publisher]
Rainoldi, M., Yu, CE. and Neuhofer, B. (2020). The Museum Learning Experience Through the Visitors’ Eyes: An Eye Tracking Exploration of the Physical Context. In Rainoldi, M. and Jooss, M. (eds.) Eye Tracking in Tourism. Springer,
pp. 183-199.
[PDF][Publisher]

Maurer, C. & Neuhofer, B. (2018) ISCONTOUR 2018. Proceedings of the International Student Conference in Tourism Research. BoD-Verlag.

[PDF][Publisher]
Neuhofer, B. and Buhalis, D. (2017) Service-dominant logic in the social media landscape: New perspectives on experience and value co-creation. In: Sigala, M. and Gretzel, U. (eds.) Advances in social media for travel, tourism and hospitality: new perspectives, practice and casesOxon, Routledge, pp. 13-25.[PDF][Publisher]
Neuhofer, B. (2016) Innovation through co-creation: Towards an understanding of technology-facilitated co-creation processes in tourism. In: Egger, R., Gula, I., Walch, D. (eds.) Open Tourism: Open Innovation, Crowdsourcing and Collaborative Consumption challenging the tourism industry. Vienna, Springer, pp.17-33.[PDF][Publisher]
Neuhofer, B. and Buhalis, D. (2013) Experience, Co-Creation and Technology: Issues, Challenges and Trends for Technology Enhanced Tourism Experiences. In: McCabe, S. (ed.) Handbook of Tourism Marketing. London, Routledge, pp.124-139.[PDF][Publisher]

Conference Papers

Volchek, K. and Neuhofer, B. (2023). Enabling the potential of technologies: explainable smart tourism. EuroCHRIE 2023,
Vienna, Austria.
[PDF][Publisher]
Volchek, K. and Neuhofer, B. (2023). Explainable Smart Tourism: Minimising the Risks of Value Co-Destruction. 4th International Hospitality Research Conference 2023 Hospitality Robotics: Engineering, Experience, Ethics. Amsterdam, Netherlands.[PDF][Publisher]
Dieteren, N. and Neuhofer, B. (2023). Value co-creation of transformative events. ICE Conference 2023 Warsaw, Poland.[PDF][Publisher]
Cunliffe, C. and Neuhofer, B. (2023). Transformative experiences of dark tourism sites. ICE Conference 2023 Warsaw, Poland.[PDF][Publisher]
Dieteren, N. and Neuhofer, B. (2023). A study of facilitation skills of event guides of transformative events. Surrey Tourism Conference. Guildford, UK.[PDF][Publisher]
Prodinger, B. and Neuhofer, B. (2023). Never-Ending Tourism: Tourism Experience Scenarios for 2030. In ENTER23 e-Tourism Conference, Springer.[PDF][Publisher]
Volchek, K. and Neuhofer, B. (2022). Explainable Smart Tourism Design for Minimising Risk of Value Co-Destruction. 9th International Conference Tourism, Travel and Hospitality in a Smart and Sustainable World 2022.[PDF][Publisher]
Chevtaeva, E., Neuhofer, B. and Rainoldi, M. (2022). The Ideal Fluid Workplace Experience Design: How May Hospitality Co-Shape the New Remote Mode? ITSA 2022.[PDF][Publisher]
Chevtaeva, E., Egger, R., Neuhofer, B. and Rainoldi, M. (2022). Engaging with Workation Online: Social Media Marketing Communication Touchpoints. The INC 2022.[PDF][Publisher]
Chevtaeva, E., Neuhofer, B. and Rainoldi, M. (2022). The “Next Normal” of Work: How Tourism Shapes the Wellbeing of Remote Workers. CAUTHE 2022.[PDF][Publisher]
Chevtaeva, E., Neuhofer, B. and Rainoldi, M. (2022). Transforming Wellbeing of Employees: Service Opportunity of Remote Work Trips. SERVSIG 2022.[PDF][Publisher]
Prodinger, B. and Neuhofer, B. (2022). Multisensory VR Experiences in Destination Management. In ENTER22 e-Tourism Conference. Springer, Cham, pp. 162-173.[PDF][Publisher]
Rainoldi, M., Winckel, A. V. D., Yu, J. and Neuhofer, B. (2022). Video Game Experiential Marketing in Tourism: Designing for Experiences. In ENTER22 e-Tourism Conference. Springer, Cham, pp. 3-15.[PDF][Publisher]
Neuhofer, B. and Gharibyan, T. (2021). Every Employee is an Experience Designer: Competencies and Barriers in Hospitality Experience Design. Proceedings of APacCHRIE 2021 Conference, Singapore, pp. 598-609.[PDF][Publisher]
Neuhofer, B., Egger, R., Yu, J. and Celuch, K. (2021). Exploring Human Transformation in Festival Experiences: The Case of Burning Man. CAUTHE 2021 Conference, p. 516.[PDF][Publisher]
Volchek, K., Yu, J., Neuhofer, B., Egger, R. and Rainoldi, M. (2021). Co-Creating Personalised Experiences in the Context of Personalisation-Privacy Paradox. ENTER 2021. In: Wörndl, W., Koo and C. Stienmetz, J. (Eds.) Information and
Communication Technologies in Tourism 2021. Springer Verlag
, pp. 95-108.
[PDF][Publisher]
Neuhofer, B., Celuch, K. and Magnus, B. (2020). The Future of Artificial Intelligence in Events: A Value Co-Creation and Co-Destruction Perspective. The INC – Tourism, Hospitality & Events International Conference 2020, Leeuwarden, The Netherlands, pp. 53-53.[PDF][Publisher]
Hopf, J., Scholl, M., Neuhofer, B., Egger, R. (2020) Exploring the Impact of Multisensory VR on Travel Recommendation: A Presence Perspective. ENTER 2020. In: Neidhardt, J. and Wörndl, W. (Eds.) Information and Communication Technologies in Tourism 2020, Surrey, UK. Springer Verlag, 169-180.[PDF][Publisher]
McFee, A., Mayrhofer, T., Baratova, A., Neuhofer, B., Rainoldi, M. and Egger, R. (2019) The Effects of Virtual Reality on Destination Image Formation. ENTER2019 Conference. In: Pesonen, J. and Neidhardt, (Eds.) Information and Communication Technologies in Tourism 2019, Nicosia, Cyprus. Springer Verlag. 107-119.[PDF][Publisher]
Rainoldi, M., Neuhofer, B. and Jooss, M. (2018) Mobile eyetracking of museum learning experiences. ENTER2018 Conference. In: Stangl, B. and Pesonen, J. (Eds.) Information and Communication Technologies in Tourism 2018, Jönköping, Sweden. Springer Verlag.[PDF][Publisher]
Neuhofer, B. and Ladkin, A. (2017) (Dis)Connectivity in the Travel Context: Setting an Agenda for Research. In Schegg, R. and Stangl, B. (Eds.), Information and Communication Technologies in Tourism 2017, Rome, Italy: Springer Verlag, pp. 347-359.[PDF][Publisher]
Neuhofer, B. (2016). Memories and timelessness in technology enhanced tourist experiences. Book of Abstracts Consumer Behavior in Tourism Symposium 2016 Experiences, Emotions and Memories: New Directions in Tourism Research. S. Volo & O. Maurer (Eds) Competence Centre in Tourism Management and Tourism Economics (TOMTE) School of Economics and Management, Free University of Bozen, Bruneck, Italy. ISBN: 9788890770548.[PDF][Publisher]
Neuhofer, B. (2016) Value Co-Creation and Co-Destruction in Connected Tourist Experiences. In Inversini, A. and Schegg, R. (Eds.), Information and Communication Technologies in Tourism 2016, Bilbao, Spain: Springer Verlag, pp. 779-792.[PDF][Publisher]
Neuhofer, B., Buhalis, D. and Ladkin, A. (2015) Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and Their Consequences.  In Tussyadiah, I and Inversini, A. (Eds.), Information and Communication Technologies in Tourism 2015, Lugano, Switzerland: Springer Verlag, pp. 789-802.[PDF][Publisher]
Neuhofer, B., Buhalis, D. and Ladkin, A. (2014) Co-Creation through Technology: Dimensions of Social Connectedness. In  Xiang, Z. and I. Tussyadiah (Eds.), Information and Communication Technologies in Tourism 2014, Vienna, Austria: Springer Verlag, pp. 339-352.[PDF][Publisher]
Schoenfelder, M., Boettger, J. Neuhofer, B, Oberhoffer, R. Jooss, M. (2013) Gesundheitswanderregion Alpen – Grenzüberschreitende Machbarkeitsstudie im EuRegio Raum Bayern-Oesterreich. DVS 2013, September 2013.[PDF][Publisher]
Neuhofer, B., Buhalis, D. and Ladkin, A. (2013) Experiences, Co-creation and Technology: A conceptual approach to enhance tourism experiences. Proceedings of Cauthe 2013, pp. 546-555.[PDF][Publisher]
Neuhofer, B., Buhalis, D. and Ladkin, A. (2013) High Tech for High Touch Experiences: A Case Study from the Hospitality Industry. In Cantoni, L. and Xiang, Z. (Eds.), Information and Communication Technologies in Tourism 2013, Vienna, Austria: Springer Verlag, pp. 290-301.[PDF][Publisher]
Neuhofer, B. and Buhalis, D. (2012) Understanding and managing Technology-Enabled Enhanced Tourist Experiences. The 2nd Advances in Hospitality and Tourism Marketing & Management, Corfu, June. ISBN 978-960-287-1393.[PDF][Google Scholar]
Neuhofer, B. (2012) An Analysis of the Perceived Value of Touristic Location Based Services. In Fuchs, M., Ricci, F. & Cantoni, L. (Eds.), Information and Communication Technologies in Tourism 2012, Vienna, Austria: Springer Verlag, pp. 84 -95.[PDF][Publisher]

 Industry Reports & Magazines

Neuhofer, B. (2023) Experience Design für spirituelle und sakrale Landschaften. Z-Informationen Zisterzienser Stift Zwettl. Juni 2023. [PDF][Publisher]
Neuhofer, B., Font, X., Crabolu, G. and Koens, K. (2022). Stakeholder Consultation Report. Co-Creation of a Transition Pathway for Tourism, for a more Resilient, Innovative and Sustainable Ecosystem. Tourism Transition Pathway
2030 – Digital Transition. European Commission.
[PDF][Publisher]
Koens, K., Font, X., Font, W. and Neuhofer, B. (2021). Compilation Stakeholder Survey Results. Co-Creation of a Transition Pathway for Tourism, for a more Resilient, Innovative and Sustainable Ecosystem. Tourism Transition
Pathway 2030 – Digital Transition. European Commission.
[PDF][Publisher]
Font, X., Crabolu, G., Neuhofer, B. and Koens, K. (2021). Workshop Report. Co-Creation of a Transition Pathway for Tourism, for a more Resilient, Innovative and Sustainable Ecosystem. Tourism Transition Pathway 2030 – Digital Transition. European Commission.[PDF][Publisher]
Celuch, K., Kondas, M., Liszka, W. and Neuhofer, B. (2020). Poland Events Impact 2019 Report. Celuch Consulting and Vistula School of Hospitality.[PDF][Publisher]
Neuhofer, B. and Ladkin, A. (2016) Powering Down: Going off-grid in the digital age: can or should we switch off on holiday? Flybe In-flight Magazine, April 2016.[PDF][Publisher]
Neuhofer, B. and Buhalis, D. (2013) Technology Enhanced Tourism Experiences: 10 Best Practice Examples Explained. Dig­i­tal Tourism Think Tank.[PDF][Publisher]

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