Service Design Project with St Johann in Tirol: Moments of Happiness #meinYapadu

On 9th October 2019, the 2018 master class from the Department of Innovation & Management in Tourism at the FH Salzburg (Salzburg University of Applied Sciences) were invited to a full-day excursion at St. Johann in Tyrol in the three hotels: Hotel & Wirtshaus Post, Hotel-Gasthof zur schönen Aussicht Superior, and Hotel Penzinghof. This project is part …

Change through immersive experiences: IMT Master students facilitate Live Action Role Play (LARP) Experience Event 2019

"After the party and all the rubbish remaining, we decided to CHANGE, and we decided to build a society to conquer waste to live more sustainable..." The master class of 2018 from the Department of Innovation & Management in Tourism at the FH Salzburg (Salzburg University of Applied Sciences) set out to welcome the new master …

Connecting or disconnecting… this is the question when travelling.

It's almost scary! At home, at work and during travel – digital technologies have become a routine part of our everyday lives. They transformed work, leisure and travel contexts. The use of technologies has allowed us to connect everyday life and travel, and so causing boundaries between once separated domains. Technology allows for access to …

Dr. Barbara Neuhofer gives the keynote speech at the Tourism Fast Forward Congress 2019

On May 15, 2019 FH-Prof. Dr. Barbara Neuhofer gave the keynote speech at the Tourism Fast Forward Congress 2019 on ’Smart Tourism and the Future of Experiences - Smart and human?’ The key message of the speech was to think about the human aspect in smart tourism. Smart tourism is not about the technology in …

FH Salzburg students present eTourism research at ISCONTOUR 2019 Conference and win Best Paper Awards

This year's International Student Conference on Tourism Research ISCONTOUR 2019, organized jointly by FH-Krems and MCI Innsbruck, attracted about 300 participants from over 30 nations to Innsbruck to present their latest research. Topics covered eTourism, experience design, destination management and sustainability. FH Salzburg was represented with professors and students this year. The master students of …

FH-Prof. Dr. Barbara Neuhofer speaks at IULM University Milano Expert Seminar Series on Digital Experience Design

The second business trip of the year brings Dr. Barbara Neuhofer to the capital of fashion, to Milano, Italy. She is invited to the IULM - Università di comunicazione e lingue Milano to speak about Technology Enhanced Experience Design in the new Master Seminar Series "Digital Innovation for the Travel Sector Competitiveness". Barbara was invited …

Team of FH Salzburg presents cutting-edge virtual research at the world’s leading eTourism Conference ENTER 2019.

The FH Salzburg team contributes to at the world's leading conference on information and communication technologies in tourism - ENTER eTourism Conference 2019 @ Nicosia, Cyrpus. Ashelle McFee, Tanja Mayrhof, Andrea Baratova, Barbara Neuhofer, Mattia Rainoldi and Roman Egger presented their paper 'The Effects of Virtual Reality on Destination Image Formation', which is published in the …

Service Design Project with Munich Airport

On Thursday 17.10.2018 Master Students of Innovation and Management in Tourism, together with their lecturer, FH-Prof. Dr. Barbara Neuhofer were invited to visit and experience Munich International Airport (MUC). The students attend the 3rd semester course 'Service Design' and study service design thinking, tools and methods. The day at MUC airport was a great excursion …

Designing the Customer Journeys of the Future with Lego Serious Play

It's time to play Lego Serious Play! 🙂 What is Lego Serious Play? Within the framework of the Service Design Course offered at the Salzburg University of Applied Sciences, the Master students Semester 3 group were invited to use the Lego Serious Play method, under the supervision of FH-Prof. Dr. Barbara Neuhofer, a certified Lego Serious …

FH-Professor Barbara Neuhofer is invited to give the keynote at the HGJ Eurac Fachtagung 2018

On 29th November, FH-Professor Dr. Barbara Neuhofer was invited for a speech on the topic “Smart Travel- How Digitalization Changes the Guest Experiences?” at the HGJ Fachtagung: “Travelling in the Digital Era” in Bolzano, Italy. The HGJ Eurac Fachtagung: "Reisen im digitalen Zeitalter" was organised by the EURAC Research center and its main focus is the …