Work Experience

Nov 2016-present

FH-Professor in Experience Design
Senior Lecturer I Head of Experience Design I Masters Programme Coordinator
Department of Innovation and Management in Tourism
Salzburg University of Applied Sciences, Austria

Core responsibility: Responsible for Experience Design research and teaching theme; Masters programme coordination; Leading, designing and teaching units; Masters supervision; Research, publications and projects; Conference participation and organisation; Project acquisition and management; Public speaking at conferences and events; Professional, media and public engagement;


2014-2016

Lecturer in Tourism and Hospitality Management
Faculty of Management
Bournemouth University, UK

Core achievements: Hospitality masters programme leadership; Leading, designing and teaching units; Implementation of innovative (technology-enhanced and co-creation) learning methods; Masters and PhD supervision; Student welfare support; Research and publications; Bid writing and projects; Conference organisation; Public speaking at conferences and events; Speaking with media and press; Professional and public engagement;


2011-2015

PhD Researcher
BU eTourismLab
Bournemouth University, UK

Core achievements: Independent research project on Technology-Enhanced Tourism Experiences; Development and Management of eTourismLab Website; Blogging; Delivery of industry reports and presentations; Organisation of academic, industry and public engagement events; Teamwork and Management of eTourismLab Membership;


2011-2013

Guest Lecturer
School of Tourism
Bournemouth University, UK

Core achievements: Development and delivery of lectures eTourism Strategies, Customer Journey; Experience Economy and Co-Creation; Technology-Enhanced Tourism Experiences;


2010-2011

Researcher & Accreditation
Salzburg University of Applied Sciences, Austria

Core achievements: Project leadership usability and feasibility studies; — FFG applications and projects start to end;— Project partner acquisition and conduction; —Leadership small research projects;— Support congress organisation ; Qualitative and quantitative statistical data analysis EuRegio Project ; Team strategic development of research processes and individual development of research manuals; Project management of the accreditation of the International Executive Master Hospitality Management, Vietnam;


2009-2011

Internship, Researcher & Project Leader Re-Accreditation Process
Programme Innovation and Management in Tourism
Salzburg University of Applied Sciences, Austria

Core achievements: Project leadership usability studies; Project acquisition and conduction; Leadership research team; Congress organisation; Statistical data analysis INTERREG Project; Strategy development of research process and manuals;

Core achievements: Project Management Re-Accreditation Process; Academic Programme Development; Design Revised Curriculum; Management Government Proposal Application Process; Management Accreditation Team;


2004-2009

International Work Experience in the Hospitality Industry

2008-2009 Restaurant Bei Bruno, Eugendorf, Austria: Acccounting
2007 Hotel Parco San Marco ****S, Porlezza, Italy: Receptionist
2006 Hotel Europa St. Moritz****, St. Moritz, Switzerland: Front Office Trainee
2005 Hotel Parco San Marco****, Porlezza, Italy: Commis de rang
2004 Hotel Bristôl*****, Salzburg, Austria: Commis de rang


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